hours_open
Return ticket age in hours.
Inputs: now, opened_atOutput: numberLoading skill
AgentOSMeasure SLA windows, overdue tickets, and response-time compliance.
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Return ticket age in hours.
Inputs: now, opened_atOutput: numberReturn true when the ticket is past SLA.
Inputs: now, opened_at, sla_hoursOutput: booleanReturn remaining SLA hours, negative if overdue.
Inputs: now, opened_at, sla_hoursOutput: numberReview access before installation or execution.
Secrets stay in Vault and are never copied into normal skill context.
No Vault secret required.
No input or output schema published.
No execution preview published. Run the skill after install to produce real output.
No example tasks published.
Release notes not provided.
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